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Articles

Professor Kappelman has published over 100 articles. A complete list can be found on his CV. What follows are a few that may be of particular interest to visitors to this website:

Articles Related to Software Design, Development, Implementation, and Project Management

Kappelman, L. A. & Zachman, J. A. (2013). "The Enterprise and Its Architecture: Ontology & Challenges," Journal of Computer Information Systems, Summer, 87-95.

Kappelman, L. A. (2011). "Auditing IT Projects: Early Warning Signs of Material Risk," EDP Audit, Control, and Security (EDPACS), 43 (1), 1-9. Read more.

Sidorova, A. & Kappelman, L. A. (2011). "Better Business-IT Alignment Through Enterprise Architecture: An Actor-Network Theory Perspective," Journal of Enterprise Architecture, 39-47.

Kappelman, L. A. (2010). "The Four Horsemen of IT Project Doom," The Interpreter, LXXVVIII (IV), 10-13. Read more.

Kappelman, L. A. (2010). Material Financial Risks of IT Projects: The Early Warning Signs of Failure. IT Metrics & Productivity Journal, 200 (21-December).

Kappelman, L. A., McKeeman, R. & Zhang, L. (2006) "Early Warning Signs of IT Project Failure: The Dominant Dozen," Information Systems Management, Fall 2006, 23:4, 31-36. Read more.

Liu, S., Tucker, D., Koh, C., Kappelman, L. (2003). "Standard User Interface in E-Commerce Sites," Industrial Management & Data Systems, Vol. 103 No. 8, 600-10.

Kappelman, L. (2001). "The Multibillion-Dollar Answer," InformationWeek, February, 19, 312.

Kappelman, L. (2000). "Killer Apps and Dead Bodies," InformationWeek, June 26, 264.

Kappelman, L., Farr, P. and Guynes, S. (1997). "User Partnerships: Key to System Success," Systems Development Management, 33-50-30, B2: 1-9.

Windsor, J., Kappelman, L., and Guynes, S. (1997). "Systems Development Management in a Client/Server Based End-User Environment," Systems Development Management, 33-50-20, A12: 1-9.

Kappelman, L., and Keil, M. (1997). "Solving the Year 2000 Computer Date Problem: The Critical Role of IS Audit and Control Professionals," IS Audit & Control Journal, 2, 34-46.

Kappelman, L. (1996). "User Training, User Involvement, and IS Implementation Success," Journal of Computer Information Systems, Spring, XXXVI(3), 1-9.

von Dran, G., Prybutok, V., and Kappelman, L. (1996). "Arizona State University's Lesson in Creating Public-Sector Change Agents," National Productivity Review, 15(2), Spring, 17-22.

von Dran, G., Kappelman, L., and Prybutok, V. (1996). "The Impact of Empowerment on the Management of an Organizational Transformation Project," Project Management Journal, XVII(1), March, 12-17.

Kappelman, L., and Richards, T., and Tsai, R. (1996). "Managers Guide to Electronic Data Interchange: Doing Business on the Information Superhighway," Logistics Information Management, 9(1), 12-17.

T. Richards, and Kappelman, L. (1996). "Training, Empowerment, and Creating a Culture for Change," Empowerment in Organizations, 4(3), 26-29.

Kappelman, L., Prybutok, V., von Dran, G. (1996). "Empowerment and Successful Management of an Organizational Change: The Case of a Bank Acquisition," Management Research News, 19(7), 23-36.

Kappelman, L., and Richards, T., Myers, B., and Tsai, R. (1996). "Electronic Data Interchange -- Key to Electronic Commerce: Guidelines for Development, Implementation, and Use," Southern Business Review, 22(1), 21-29.

Kappelman, L. (1995). "Measuring User Involvement: A Diffusion of Innovation Approach," The DATA BASE for Advances in Information Systems, 26(2&3), May-August, 65-86.

Kappelman, L., and Richards, T., and Tsai, R. (1995). "Electronic Data Interchange -- The Key to Commerce on the Information Superhighway: Guidelines for Managers," Delta Business Review, Fall/Winter, 5(2), 5-12.

Kappelman, L. and Prybutok, V. (1995). "The Use of Early Empowerment in a Successful Organizational Change: A Banking Case Study," National Productivity Review, 14(4), Autumn, 39-43.

Kappelman, L. (1995). "Measuring User Involvement with Information Systems and with Their Development," Journal of Computer Information Systems, Summer, XXV(4), 66-76.

Kappelman, L., and Prybutok, V. (1995). "Empowerment, Motivation, Training, and TQM Program Implementation Success," Industrial Management, 37(3), May/June, 12-15.

Prybutok, V., and Kappelman, L. (1995). "Early Empowerment Creates Productive Outcomes During an Organizational Transformation," Work Study, 44(7) September/October, 15-18.

Kappelman, L., and Guynes, S. (1995). "End-User Training and Empowerment: Lessons from a Client/Server Environment," Journal of Systems Management, September/October, 36-41.

Kappelman, L., and Richards, T., and Tsai, R. (1995). "Conducting Business on the Information Superhighway: A Manager’s Guide to Electronic Data Interchange," Business Forum, 20(3&4), Summer/Fall, 29-32.

Kappelman, L. (1995). "The Secret of Client-Server Standards," ASM Dallas News, March 1, 5. Huff, R., Prybutok, V., Kappelman, L. Cohen, J., and Beck L. (1997). "Lockheed Martin Tactical Aircraft Systems Quality Survey Results," Work Study, 46(5), 162-171.

Kappelman, L. (1995). "Standards: The New 800-Pound Gorilla," InformationWeek, April 10, 96.

Kappelman, L., and McLean, E. (1992). "Promoting Information System Success: The Respective Roles of User Participation and User Involvement," Journal of Information Technology Management, III(1), 112.

Articles Related to the Management of Information Systems in Organization

Kappelman, L. A., McLean, E. R., Johnson, V., Torres, R., Nguyen, Q., & Maurer, C. (2017). “The 2016 SIM IT Issues and Trends Study,” MIS Quarterly Executive, March, 47-80 + A1-A10.

Kappelman, L. A., McLean, E. R., Johnson, V., Torres, R., Nguyen, Q., & Maurer, C. (2016). “A Preview of the 2016 SIM IT Trends Study,” MIS Quarterly Executive, December, xi-xiii.

Kappelman, L. A., Jones, M. C., McLean, E, Boonme, K. (2016). “Skills for Success at Different Stages of an IT Professional's Career,” Communications of the ACM, August, 59(8), 64-70.

Kappelman, L. A., McLean, E. R., Johnson, V., & Torres, R. (2016). "The 2015 SIM IT Issues and Trends Study," MIS Quarterly Executive, March, 55-83 + A1-A10.

Kappelman, L. A., McLean, E. R., Johnson, V., & Torres, R. (2015). "A Preview of the 2015 SIM IT Trends Study," MIS Quarterly Executive, December.

Kappelman, L. A., McLean, E. R., Johnson, V., & Gerhart, N. (2014). "The 2014 SIM IT Key Issues and Trends Study," MIS Quarterly Executive, 13(4), 237-263; with online Appendix, A1-A6.

Kappelman, L. A., McLean. E. R., Luftman, J., Johnson, V. (2013). "Key Issues of IT Organizations and Their Leadership: The 2013 SIM IT Trends Study," MIS Quarterly Executive, 12(4), 227-240.

Zhang, X., Ryan, S. D., Prybutok, V. R., & Kappelman, L. A. (2012). "Perceived Obsolescence, Organizational Embeddedness, and Turnover of IT Workers: An Empirical Study," The Data Base for Advances in Information Systems, 40 (3), 12-32.

Kappelman, L. A. (2010). "Enterprise Architecture: Creating Information Age Organizations," IT Metrics & Productivity Journal, 200 (21-December).  

Landrum, H., Prybutok, V., Kappelman, L. A., & Zhang, Z. (2008). "SERVCESS: A Parsimonious Instrument to Measure Service Quality and Information Systems Success," Quality Management Journal, 15(3), pp. 17-25.

Leon A. Kappelman (2007). "Bridging the Chasm," Architecture and Governance Magazine, 3(2), p. 28. Read more.

Leon A. Kappelman (2007). "Enterprise Architecture: Not Just Another Management Fad," Align Journal, March/April, pp. 24-7.

Kappelman, L. (2002). "We've Only Just Begun to Use IT Wisely," InformationWeek, May 6, 116.

Kappelman, L. (2000). "(Almost) Everything Old Is New," InformationWeek, September 18, 152.

Van Dyke, T., Prybutok, V., and Kappelman, L. (1999). "Cautions on the Use of the SERVQUAL Measure to Assess the Quality of Information Systems Services," Decision Sciences Journal, Vol. 30, No. 3, Summer, 877-891.

Pavur, R., Prybutok, V., Kappelman, L, and Richards, M. (1999). "Using Information Technology Competence and Personal Prospects to Assess the Risk-Taking Propensity of Job Candidates," International Journal of Operations and Quantitative Management, Vol. 5, No. 1, April, 27-41.

Stafford, M.R., Prybutok, V.R., Wells, B.P., and Kappelman, L.A. (1999). "Assessing the Fit and Stability of Alternative Measures of Service Quality," The Journal of Applied Business Research, Vol. 15, No. 2, Spring, 13-30.

Kappelman, L., Fent, D., Keeling, K., and Prybutok, V., (1998). "Calculating the Cost of Year 2000 Compliance," Communications of the ACM, February, 30 39.

Zmud, B., and Kappelman, L. (1997). "The Year 2000 Problem: A Laboratory for MIS Research," MIS Quarterly, December, ii-ivi.

Myers, B., Kappelman, L., and Prybutok, V. (1997). "A Comprehensive Model for Assessing the Quality and Productivity of the Information Systems Function: Toward a Theory for Information Systems Assessment," Information Resources Management Journal, 10(1), Winter, 6-25.

Van Dyke, T., Kappelman, L., and Prybutok, V. (1997). "Measuring Information Systems Service Quality: Concerns on the Use of the SERVQUAL Questionnaire," MIS Quarterly, June, 195-208.

Kappelman, L., Fent, D., Keeling, K., and Prybutok, V. (1997). "How Much Will Year/2000 Compliance Cost?" Year/2000 Journal, 1(3), 24 & 26-31.

McLean, E., Kappelman, L., and Thompson, J. (1993). "Converging End-User and Corporate Computing," Communications of the ACM, 36(12), 79-92.

McLean, E., and Kappelman, L. (1993). "The Convergence of Organizational and End-User Computing," Journal of Management Information Systems, Winter 199293, 9(3), 145155.